There are a couple of ways to get community support as well as one-on-one support. I do prefer the public chats because that allows community members to answer when I’m busy though. Note that any other chats on any other platforms are completely unofficial. I am only in the public rooms below.
#nixneton NixNet’s IRC server (also on Libera)
If you need to communicate one-on-one or in an encrypted manner, there are additional options.
firstname.lastname@example.org— any other JID claiming to be Amolith is someone maliciously impersonating me.